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FAQs

What is the Return Policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Read more about our policy here.

What are the shipping options?

We currently have free-shipping to US and Worldwide. 

Where do you ship worldwide?

We currently ship worldwide to: 

Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Saudi Arabia
Singapore
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom

What payment methods do you accept?

You can pay with your preferred method of payment. We accept Credit Card, Debit Card, and PayPal. Shop with confidence knowing your information is safe and secure. We use 256 bit SSL encryption.

When will I receive my order?

If you are within the US you will receive the order within 5-10 business days. If you Outside the US please allow up to 2 - 6 weeks due to high demand and Covid-19 pandemic international shipping may be delayed. You can always track your order here

What do I do if I never received my order?

Please allow an extra few days for your order to be delivered. our carriers are always doing their best to get your order to you. You can always track your order here. 

If it has been more than 10 days, please contact us here and we will get back to you ASAP. 


How is the product made? Where do the materials come from?

We have a talented team of designers and craftsmen that are dedicated to provide authentic unique jewellery to meet our customers expectations. 

All the material we use in our products are environmental-conscious materials, as we care about the environment just as much as you do! 

How do I make sure I order the right size?

View are sizing guide here

How do I contact your company if my question isn’t answered here?

You can contact us here

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